🔍 Your PIM Questions Answered

🤔 What exactly is PIM?

Product Information Management (PIM) is a specialized system designed to centralize all your product data in one organized location. Think of it as your product information command center—a single source of truth that collects, manages, enriches, and distributes every piece of product content across all your sales channels. For a comprehensive overview, visit our "What is PIM?" page.

☁️ How is the data hosted?

OneTimePIM is built on Microsoft Azure's enterprise-grade cloud infrastructure, providing:

  • 🛡️ Industry-leading security and reliability
  • 🚀 Unlimited scalability as your product catalog grows
  • 🔄 Comprehensive data protection with:
    • Point-in-time recovery options for the past 2 weeks
    • Weekly backups maintained for 2 years
    • Geo-redundant storage for disaster recovery

🔒 Will draft product data appear on my website?

Absolutely not! OneTimePIM implements a robust publishing workflow that gives you complete control over what data reaches your customer-facing channels. Our connectors and API exports can be configured to distribute only published data, allowing your team to work on content without affecting live products. Edit, refine, and perfect your product information with confidence.

👥 Can I speak with your existing clients?

We're proud of our client relationships and happy to arrange reference calls with businesses similar to yours. Our clients consistently praise our implementation approach, support responsiveness, and the transformative impact PIM has had on their operations. Contact us to arrange a conversation with companies in your industry who've experienced the OneTimePIM difference.

📝 What are your contract terms?

We structure our agreements to align with successful implementation and value delivery:

  • Initial 12-month commitment (with monthly or annual payment options)
  • This allows us to invest in your success with comprehensive setup and training
  • You always retain complete ownership of your data

🏢 Who is behind OneTimePIM?

OneTimePIM is developed by Electrika Ltd, a technology company established in 1992. We began by creating free estimating tools for electrical contractors and helping major manufacturers manage complex product data. This deep expertise in product information challenges led to the development of OneTimePIM. Visit our 'About Us' page for our complete story.

📊 Do you support ETIM classification?

We're recognized industry experts in ETIM implementation. OneTimePIM fully supports ETIM classification as a core feature, and we include ETIM setup as part of our standard implementation package at no additional cost. Our system handles the complete ETIM structure, including multi-language support and standards compliance.

🧪 Can I try the system before committing?

Absolutely! Our evaluation process includes:

  1. An initial consultation to understand your specific requirements
  2. Setup of a custom demonstration environment using your actual product data
  3. Guided access to experience the system with your own information
  4. Opportunity to test specific workflows relevant to your business

💼 I already have an ERP. Why do I need PIM?

While ERP systems excel at operational and financial management, they typically lack specialized product information capabilities:

  • ERPs focus on transactions; PIMs focus on product content enrichment
  • PIM provides robust digital asset management for product images and media
  • PIM offers multi-channel distribution tools specifically designed for product content
  • PIM delivers specialized product data workflows and collaboration features

PIM complements your ERP by creating a dedicated environment for managing the rich product information today's marketplace demands. The systems work together: ERP handles operations while PIM manages the complete product content lifecycle.